Effective Date: May 19, 2026
Volks Tech Appliance Service (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website: www.volkstechapplianceservice.ca
(the “Website”).
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Address (for service calls)
- Any information submitted through contact forms or service requests
We may also automatically collect limited technical information when you visit our Website, such as:
- IP address
- Browser type
- Pages visited
- Date and time of your visit
This information helps us improve website performance and user experience.
2. How We Use Your Information
- We use your information to:
- Respond to inquiries and service requests
- Schedule and provide appliance repair services
- Communicate with you regarding appointments or updates
- Improve our website and services
- Maintain internal records
We only collect and use personal information for purposes that a reasonable person would consider appropriate.
3. Consent
By providing your personal information, you consent to its collection and use as outlined in this Privacy Policy.
Where required, we will obtain your explicit consent (for example, via contact forms or opt-in checkboxes).
You may withdraw your consent at any time by contacting us (see Section 9).
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only in the following situations:
- With service providers who assist in operating our business (e.g., website hosting or email services)
- When required by law
- To protect our legal rights
All third parties are required to keep your information confidential.
5. Cookies and Tracking Technologies
Our Website may use cookies or similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
You can choose to disable cookies through your browser settings; however, some parts of the Website may not function properly.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
8. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to your information
- Withdraw consent for data use
To make a request, please contact us using the details below.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Volks Tech Appliance Service
Website: www.volkstechapplianceservice.ca
Email: volkstechappliance@gmail.com
Phone: (403) 934-9300
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically.
